9.+Support+Services+Document

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 * = How to resport software/hardware issues: ||= Please see attached software support document
 * = Policies for maintaining and using computers: ||= Each teacher in the school is given a laptop at the beginning of the school year, unless they chose to sign their out for the summer (see attached summer sign-out document). The model and service tag number are written down so that the laptop can be tracked back to its own in case of problems. Each teacher is given an ID number and log in information for their laptop which they can customize. The expectation is that the laptop will be docked on the teacher's desk during school use and used solely for professional and educational purposes. Teachers are allowed to take their laptops home in order to complete school work but are responsible for its safekeeping. During the summer months if the laptop is not signed out then it must be brought to the technology department so that it can be updated and cleaned. All ancillory materials that go along with the laptop must be stored in a cabinet in the teachers classroom with labels on them to identify which room and teacher they belong to.
 * = Methods for informing individuals of computer technology policies: ||= At the beginning of each year during the initial teacher in-service our committee will discuss with the teachers the acceptable use policy document as it is distributed to the staff. This will be a time for question/answer with the staff regarding technology. ||